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Insight types are categories that Clearcue’s AI uses to tag and classify activity on your contacts. Customise them to match the signals that matter most to your business.

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Manage insight types

Go to Settings > Insights to see all your insight types. The table shows each insight type’s name, color-coding, and explanation.

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Add an insight type

1

Click Add new

Click the Add new button in the top-right corner.
2

Enter a name

Give the insight type a clear name, such as “Product Interest” or “Buying Intent”.
3

Add a description (optional)

Describe what this insight type means to guide the AI. For example: “Flag when a person expresses readiness to purchase, compares pricing, or requests product details.”
4

Choose a color

Pick a color from the palette for visual coding in your records.
5

Click Add

The new insight type appears in the table and Clearcue’s AI starts using it immediately.

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Edit or delete an insight type

Click the three-dot menu on any row to Edit or Delete the insight type.
  • Edit opens the same dialog where you can update the name, description, and color.
  • Delete shows a confirmation before removing the insight type permanently.

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Related

Company context

Tell Clearcue about your company for better AI results.

Signals

Track the actions and behaviours that reveal intent.